If you have questions about how to protect yourself and prepare for COVID-19 in your community, the Ohio Department of Health (OHD) can provide answers. The ODH coronavirus disease 2019 call center can be reached at 1-833-4-ASK-ODH. ODH staffers operate the center seven days a week from 9 a.m. to 8 p.m. daily, including weekends. Call center staff includes licensed nurses and infectious disease experts. They are available to answer questions and provide accurate information about COVID-19, the risk to the public, and the state’s response.
Text COVID19FC to 888-777 for Franklin County COVID-19 Updates
Franklin County Emergency Management and Homeland Security will be accepting donations of medical personal protective equipment at our location at 5300 Strawberry Farms Blvd., Columbus, Ohio. Hours of operation will be Monday through Friday 9:00 AM to 4:00 PM. All donations must be in sealed manufactured packaging and a valid driver’s license is required for identification purposes.
Surgical Masks (Ear Loop)
N95 Masks - All Sizes
Viral Swabs/Viral Culture Vials
To view current case data, click here.
- Shortness of breath
If you are sick, here is what to do.
Beginning Monday, March 30, service on Lines 21, 25, 35, all rush hour lines, NightOwl and AirConnect will be suspended. We encourage you to take COTA for essential travel only. To review details, please visit COTA’s website or call Customer Care at 614-228-1776.
Beginning Wednesday, March 25, all rush hour lines will no longer be in service. We encourage you to take COTA for essential travel only. To review details, please visit cota.com or call Customer Care at 614-228-1776.
LATEST UPDATES. Monday, March 23. New service changes below.
Lines Not in Service
Line 41 Crosswoods / Polaris
Line 42 Sharon Woods
Line 43 Westerville (Starting Tuesday March 24)
Line 44 Easton
Line 46 Gahanna (Starting Tuesday March 24)
Line 52 Canal Winchester
Line 61 Grove City (Starting Tuesday March 24)
Line 71 Hilliard (Starting Tuesday March 24)
Line 73 Dublin (Starting Tuesday March 24)
Line 74 Smoky Row (Starting Tuesday March 24)
Lines in Reduced Frequency (scheduled times at your transit stop my be affected)
Line 21 Hilliard/Rome
Line 22 OSU/Rickenbacker
Line 23 James/Stelzer
Line 24 Hamilton
Line 25 Brice
Line 31 Hudson
Line 33 Henderson
Line 34 Morse/Henderson
Line 35 Dublin Granville
Modified Rush Hour Lines
Line 13 Arlington/1st
Line 45 New Albany
Line 51 Reynoldsburg
Line 61 Grove City
Line 72 Tuttle
COTA is temporarily suspending fare collection for all trips. Beginning Thursday, March 19 all COTA transit rides will be no fare. We are asking all customers to enter and exit through the rear doors to encourage social distancing and to keep you safe.
The changes made are to protect the health and safety of our customers and employees by encouraging social distancing, while maintaining mobility for essential trips.
Examples of Essential Travel are:
- To obtain necessary services or supplies for themselves and their family or household members.
- To and from work when no other alternatives are available.
- To engage in activities or perform tasks essential to their health and safety, or to the health and safety of their family or household members.
- To care for elderly, minors, dependents, persons with disabilities, or other vulnerable persons.
- To or from educational institutions for purposes of receiving materials for distance learning, for receiving meals, and any other related services.
- To return to a place of residence from outside the jurisdiction.
- Required by law enforcement or court order.
COTA implemented daily and hourly sanitization of vehicles two weeks ago and will continue this practice. Hand sanitizer stations are available on every vehicle.
Ohio Attorney General Dave Yost encourages Ohioans to follow these tips to avoid coronavirus-related scams:
- Watch out for emails claiming to be from the Centers for Disease Control and Prevention (CDC) or other expert sources with special advice or information about the coronavirus. Legitimate information is available for free on the CDC’s website.
- Ignore online advertisements promoting cures for the coronavirus. According to the Federal Trade Commission, “There currently are no vaccines, pills, lotions, lozenges or other prescription or over-the-counter products available to treat or cure Coronavirus disease 2019 (COVID-19) online or in stores.”
- Research nonprofit organizations and crowdfunding campaigns before donating. A database of registered charities is available on the Ohio Attorney General’s website. Avoid groups that pressure you into donating and never donate via cash, gift cards, wire transfer or prepaid money card. These are the preferred payment methods of scammers.
- Be cautious of anyone going door to door offering coronavirus testing or temperature readings and requesting personal information. Call law enforcement immediately if you see a suspicious person. Never let strangers into your home.
- Beware of emails and other attempts to “phish” for your personal, financial and medical information. When in doubt, do not share. If the source claims to be your bank or a government agency, confirm they are legitimate by calling the organization at a phone number you have verified.
- Amid discussions of providing working families with government checks, know that nothing has been formalized yet. For more information, visit the Federal Trade Commission website and stay tuned for updates from reliable news sources.
- When online, avoid clicking on unknown links or pop-ups and never download any suspicious email attachment. Doing so could infect your devices with malicious software designed to steal your personal information or lock your computer until you pay a ransom.
- Consumers who suspect an unfair or deceptive sales practice should contact the Ohio Attorney General’s Office at www.OhioProtects.org or 800-282-0515.